Here to help you succeed
It’s hard to stand out in an increasingly competitive market. That’s why we support both profit and non-profit organisations to meet the complex challenges of today’s business environment.
Effective communication and seamless technology implementation is at the heart of everything we do. Our range of solutions streamline processes, remove bottlenecks, and provide the very best customer experience agents in the industry so you can focus on your core activities and achieve the success you deserve.
All our services are carried out by our expert teams right here in Australia and New Zealand because we know that customers want to talk to someone local.
Technology and transparency
Powerful cloud-based technology platform is industry-leading and designed to improve efficiency and drive your success.
Custom-built to best serve you, it provides bespoke reports, analysis and insights that give you full view over your systems and processes – offering opportunities for cost optimisation and performance improvement.
Full database management means all your customer data is collected, collated and organised. You can view sales and donation information that lets you know who you contacted and how they supported. By reflecting on a campaign’s data, you’re better able to make informed decisions for the next one. We also offer our not-for-profit partners payment and receipt management.
Why choose 4Mile?
Scalable
Flexible solutions that grow with you.
Optimised
Our highly-trained omnichannel agents are the best in the industry.
Transparent
In-depth reporting and analysis gives you complete visibility.
Contact us
Are you ready to outsource your
customer service to our expert team?
Let us build and maintain enduring customer relationships that increase your customers’ lifetime value and boost your revenue.
Get in touch today to arrange an obligation-free chat with one of our customer experience experts.
Get in touch
Our team will get back to you quickly.
"*" indicates required fields
News and insights
Latest news, events, insights & more.