4Mile is an Organisational Member of the FIA

Proudly upholding the highest standards of ethical fundraising.

Custom business solutions tailored to your needs.

We craft bespoke solutions that grow your business.

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that connect.

Our Contact Centre services bridge the gap
between businesses and their customers.

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Being local is what we’re most proud of.

Our expert teams are based right here in Australia and New Zealand because we know customers want to talk to someone local.

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We’re passionate about supporting our local community.

4Mile are proud sponsors of Randwick Rugby Club and the Randwick Rugby Foundation.

Expert onshore omni-channel teams in Australia and New Zealand provide inbound customer management and outbound customer engagement. We also offer end-to-end carbon management through our 4Mile Carbon Management service.

Industry-leading technology delivers in-depth reporting, analysis and transparency, so you can quickly and easily make critical business decisions in real-time.

What we offer

Efficiency-boosting business solutions tailored to your needs.

Unique, flexible solutions tailored to your business, so you get the help you need, where you need it. Every solution is tailored specifically to enhance customer journeys, enable engagement, and deliver the best results.

Our systems’ powerful data capabilities offer you total transparency – providing meaningful reporting and analysis so you can be across the details and see how your business is benefitting.

End-to-end carbon management is a business activity that will continue to grow in importance as we move towards a net zero future, and we’re proud to now offer this service

Contact centre

By combining genuine human interaction with in-depth data and reporting, you can achieve world-class performance.

A conversation is where it all starts. Our Australia and New Zealand-based agents pride themselves on positive interactions that build authentic relationships. By having genuine conversations that connect and resonate with people, we bridge the gap between businesses and their customers.

Custom-built to best serve you, it provides bespoke reports, analysis and insights that give you full view over your systems and processes – offering opportunities for cost optimisation and performance improvement.

Full database management means all your customer data is collected, collated and organised. You can view sales and donation information that lets you know who you contacted and how they supported. By reflecting on a campaign’s data, you’re better able to make informed decisions for the next one. We also offer our not-for-profit partners payment and receipt management.

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Are you ready to outsource your
customer service to our expert team?

Let us build and maintain enduring customer relationships that increase your customers’ lifetime value and boost your revenue.

Get in touch today to arrange an obligation-free chat with one of our customer experience experts.

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News and insights

Latest news, events, insights & more.

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