Not-for-profit solutions

Smart fundraising strategies, tailored to your unique organisation.

Australia & New Zealand based

Highly trained specialists

Transparent reporting

We devise and deliver fully customised solutions for your not-for-profit organisation – combining smart strategies, world-class technology and specialist agents.

Our powerful automated software provides vital real-time transparency for reporting and growth opportunities, while our fully compliant, ethical operating methods optimise sales, donations and support.

Let us tailor fundraising strategies to the unique requirements of your charity, while maximising your return on investment and increasing awareness of your cause.

relatable conversations

Fundraising solutions

We work with you to devise the right fundraising strategies for your organisation’s particular needs. By utilising phone, email and web communications to reach potential supporters, you increase awareness and donations.

Point of sale & direct mail

Point of sale & direct mail

Customised point of sale strategy and design

Direct mail campaigns

Automatic digital receipts and secure transfer

Raffles & unions

Outbound

Raffles & unions

Charity raffle creation and management

Silent auction creation and management

Merchandise sales

Merchandise sales

Merchandise sales and direct mail campaigns

Regular giving

Regular giving

Outbound regular giving acquisition

Marketing & lead generation

Marketing & lead generation

Donor database management and lead generation

Webchat design, implementation and staffing

Deep supporter insights to facilitate greater connection

Discover how by using the 4Mile inbound customer service solution Surf Life Saving Australia enhanced their members’ experience by bringing flexibility and more contact points to the SLSA help desk.

4mile SLSA Case Study

Our people

4Mile uses state-of-the-art technology to connect you with your supporters wherever they happen to be. Specialist omnichannel agents have authentic conversations with donors and leads across phone, web chat, email and SMS. Mobile-oriented solutions ensure accessibility 24 hours a day, on any device – helping you champion your cause around the clock.

Transparency & reporting

You have complete visibility over your processes thanks to state-of-the-art technology.

4Mile delivers high-quality service with data-driven results. All our fundraising solutions are accompanied by bespoke reporting and analysis – so you can track, report on, and refine strategies with ease.

With a key focus on data accuracy and data visibility, bespoke reports offer insights that help you make informed decisions for your business.

Offering complete transparency and accountability, in-depth cloud-based reporting provides opportunities for cost optimisation and performance improvement, resulting in greater productivity and efficiencies.

For outbound engagement, our proprietary data segmentation system identifies the best audience segments for our clients. We also offer our not-for-profit partners payment and receipt management.

Contact us

Are you ready to outsource your
customer service to our expert team?

Let us build and maintain enduring customer relationships that increase your customers’ lifetime value and boost your revenue.

Get in touch today to arrange an obligation-free chat with one of our customer experience experts.

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