The exact same technology we use for our outsourcing services, our cloud-based customer service technology platform can be used as a stand-alone system that you and your team operate yourself.
Not ready to outsource your customer experience? Improve the performance and reach of your inbound and outbound teams, and reduce handling time with our range of stand-alone technology solutions.
Transparency & reporting
You have complete visibility over your processes thanks to state-of-the-art technology.
4Mile delivers high-quality service with data-driven results. All our fundraising solutions are accompanied by bespoke reporting and analysis – so you can track, report on, and refine strategies with ease.
With a key focus on data accuracy and data visibility, bespoke reports offer insights that help you make informed decisions for your business.
Offering complete transparency and accountability, in-depth cloud-based reporting provides opportunities for cost optimisation and performance improvement, resulting in greater productivity and efficiencies.
For outbound engagement, our proprietary data segmentation system identifies the best audience segments for our clients. We also offer our not-for-profit partners payment and receipt management.