Timing is everything
4Mile’s custom-built data segmentation system identifies who to call and when to call – optimising your results and your return on investment.
We know people appreciate talking to someone local, so all our agents are based in Australia and New Zealand. We work hand-in-hand with you to ensure our agents give a true and consistent representation of your brand in every interaction and create meaningful connections.
Highly trained specialist teams help you create bespoke sales campaigns that get results. Handpicked to culture-match your business, our teams deploy quickly and efficiently as and when you need them. This means you can scale up or down as required, with minimal disruption.
Industry-leading cloud-based technology offers you a customised, targeted sales strategy that combines genuine human interaction with in-depth data and reporting. Track, report on, and refine strategies with ease with a platform that offers complete transparency and accountability, right down to individual agents.
Outbound services
All solutions are tailored specifically to enhance customer journeys, enable engagement, and deliver the best results.
- Superior outbound sales service acquisition
- Skilled BPO telemarketing
- Outbound regular giving acquisition
- Complaint handling and resolution
- Experienced local agents
- Deep knowledge of local markets
- Virtual or embedded receptionist
- Webchat design, implementation, staffing
- Swift and flexible deployment
- 24/7 service time, all year round
Transparency & reporting
Our powerful cloud-based technology platform is industry-leading and designed to improve efficiency and drive your success.
Custom built to best serve you, it provides bespoke reports, analysis and insights that give you full view over your systems and processes – offering opportunities for cost optimisation and performance improvement.