Australia & New Zealand based
Highly trained specialists
Transparent reporting
Relatable conversations
that resonate
Our expert agents help your non-profit, charitable or fundraising organisation achieve maximum support and reach.
We devise and deliver fully customised solutions for your not-for-profit organisation – combining smart strategies, world-class technology and specialist agents.
Our powerful automated software provides vital real-time transparency for reporting and growth opportunities, while our fully compliant, ethical operating methods optimise sales, donations and support.
Let us tailor fundraising strategies to the unique requirements of your charity, while maximising your return on investment and increasing awareness of your cause.
Fundraising solutions
We work with you to devise the right fundraising strategies for your organisation’s particular needs. By utilising phone, email and web communications to reach potential supporters, you increase awareness and donations.
Not-for-profit services
Offering a complete set-up, from software to staff, we consult on, design and manage all aspects of your fundraising campaigns.
Point of sale & direct mail
Point of sale & direct mail
Customised point of sale strategy and design
Direct mail campaigns
Automatic digital receipts and secure transfer
Raffles & unions
Outbound
Raffles & unions
Charity raffle creation and management
Silent auction creation and management
Merchandise sales
Merchandise sales
Merchandise sales and direct mail campaigns
Regular giving
Regular giving
Outbound regular giving acquisition
Marketing & lead generation
Marketing & lead generation
Donor database management and lead generation
Webchat design, implementation and staffing
Deep supporter insights to facilitate greater connection
Case Study
How can not-for-profit organisations enhance their members’ experience?
Discover how by using the 4Mile inbound customer service solution Surf Life Saving Australia enhanced their members’ experience by bringing flexibility and more contact points to the SLSA help desk.
Our people
4Mile uses state-of-the-art technology to connect you with your supporters wherever they happen to be. Specialist omnichannel agents have authentic conversations with donors and leads across phone, web chat, email and SMS. Mobile-oriented solutions ensure accessibility 24 hours a day, on any device – helping you champion your cause around the clock.
Transparency & reporting
You have complete visibility over your processes thanks to state-of-the-art technology.
4Mile delivers high-quality service with data-driven results. All our fundraising solutions are accompanied by bespoke reporting and analysis – so you can track, report on, and refine strategies with ease.
With a key focus on data accuracy and data visibility, bespoke reports offer insights that help you make informed decisions for your business.
Offering complete transparency and accountability, in-depth cloud-based reporting provides opportunities for cost optimisation and performance improvement, resulting in greater productivity and efficiencies.
For outbound engagement, our proprietary data segmentation system identifies the best audience segments for our clients. We also offer our not-for-profit partners payment and receipt management.