1300 625 702 info@4mile.com.au

Inbound Customer Service

Extend the power of your customer support team with our premium call centre solutions. Our cloud-based technology means agents can work from anywhere there is internet connectivity 

We’re an extension of your voice

Our teams of reliable and experienced Australian service agents. We train our agents and build a custom team of the right agents for the right locality, including remote areas.

Take advantage of our fast deployment times when you have sudden changes in business.

Scalable and cost-effective inbound personalised service gives you command of your business’ communications and human-to-human marketing approach.

Inbound dispute handling by our teams of local Australians is tailored to your business goals and promises the highest level of customer satisfaction.

From phone service to webchat

  • Premium and fit-for-purpose inbound customer service from phone service to online chat
  • Expert complaint handling by local Australians
  • Virtual or embedded receptionist
  • Webchat design, implementation and staffing
  • Fast deployment time
  • 24/7 service time, 365 days a year
  • Custom service design & phone scripts that meet your strategic needs
  • Data cleansing
  • Data entry management

From phones to webchat

  • Premium and fit-for-purpose inbound customer service from phone service to online chat
  • Expert complaint handling by local Australians
  • Virtual or embedded receptionist
  • Webchat design, implementation and staffing
  • Fast deployment time
  • 24/7 service time, 365 days a year
  • Custom service design & phone scripts that meet your strategic needs
  • Data cleansing
  • Data entry management
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